We interview everyone. Then we build what the interviews justify.
AI projects are too often specified by someone who does not do the task. We spend time in your offices talking to every person in the business, then automate what they tell us is actually broken.
Six patterns we look for in every business.
The people doing the work can usually name them.
Work done twice
Two people maintain the same information because neither can see the other's.
Re-keying between systems
Data typed into one system that already exists in another.
Knowledge in one head
A process only one person knows, which stalls when they are on leave.
Waiting on a person
Approvals and decisions that sit still until someone is free.
The same answer, written again
Questions from customers or colleagues answered fresh every time.
Work nobody reads
Reports produced on a schedule because they always have been.
Not all of it is an automation problem. Some of it is a process change, and some of it should simply stop. We say so when that is the answer, because recommending software you do not need is how consultants lose the second engagement.
We talk to the people who do the work
An executive has an impression of where the time goes. The person doing the task has the detail. We go and get the detail.
Every person, not just management
The people doing a task know precisely which parts of it are wasteful.
30 to 45 minutes each
One at a time, on site, structured but conversational.
Recorded, with consent
Each person consents in writing and can decline. Recordings never reach management.
Nothing is attributed
The report describes patterns and roles, never individuals.
Staff who were asked what slows them down are more likely to use the system that fixes it. A system nobody uses has failed however well it was built, so the interviews are as much an adoption strategy as a discovery method.
See how the audit worksA simple, practical 3-step process
No consulting theatre, no bloated timelines. We find what to automate, build it, and get it live.
Audit
We interview every person in the business and map how it actually runs: where time is lost, where leads slip, where work happens twice. You leave with a written report and a prioritised roadmap, yours to keep.
Included in the R10 000
Build
We build the first system on the roadmap, agreed with you in writing before we start. Trained on your workflows and integrated with the tools your team already uses. No templates, no off-the-shelf shortcuts.
First system included in the R10 000
Optimise
The system goes live inside your actual tools. We monitor it, tune it against real usage, and review quarterly for the next opportunity worth automating.
First month included, then from R8 000
AI systems built around real business outcomes
We don't sell generic chatbots or templates. We build custom AI systems around your workflows, tools, documents, and business goals.
Lead Response Systems
Your leads are going cold before your team responds
We build systems that capture, qualify, respond to, and route leads instantly, even after hours.
AI Agents
Your team is doing repetitive work that software should handle
Custom AI agents that take over admin, follow-ups, research, reporting, and internal tasks inside the tools your team already uses.
Workflow Automation
Your operations rely on too many manual handoffs
We automate the steps between your tools, people, and processes so work moves without constant chasing, copying, or updating.
Customer Support Automation
Your team answers the same questions every day
AI support trained on your business, products, FAQs, and policies: common issues handled instantly, complex ones escalated with full context.
Internal AI Assistants
Your team wastes time searching for answers
Internal AI assistants trained on your SOPs, documents, playbooks, and company knowledge: your team asks a question and gets an instant answer.
What the work looks like afterwards
Three of the changes an audit commonly leads to. The specifics, and the numbers attached to them, come out of your own interviews rather than someone else's case study.
We do not publish percentage savings we cannot attribute to a named engagement. When the figures are yours, they will be in your report, measured against your own cost of labour.
R10 000, all inclusive.
No call required to find out what it costs.
Everything to start
R10 000
businesses up to 10 staff
Every employee interviewed, the full report and roadmap, one system from that roadmap built, and your first month of support. One price, nothing added later.
Further systems
From R25 000
per system
The next thing on your roadmap, fixed price, quoted off the report rather than guessed up front.
Ongoing support
From R8 000
per month, after month one
Monitoring, fault response and ongoing tuning. Month to month, cancellable with 30 days notice.
Larger businesses
On application
over 10 staff
More people means more interviews, so the scope is agreed with you before we start rather than guessed from a price list.
This is an introductory price. We are pricing to build a track record rather than a margin, so it will rise once we have the case studies. The figure you book at is the figure you pay.
All amounts in South African Rand. MyAutomates is not VAT registered, so no VAT is added.
Start with a 15 minute call
There is no charge and nothing to prepare. By the end of it you will know whether an audit is worth your money, and we will both know whether the work is a fit.